Switching phones while using Google Authenticator requires careful planning. Done correctly, the transfer takes 5 minutes. Done wrong, you could be locked out of dozens of accounts.
In This Guide
Before You Start: Critical Preparation
Do not factory reset or sell your old phone until you have fully verified that all your 2FA accounts work on the new phone.
- Make sure both phones are charged
- Install Google Authenticator on the new phone
- Have your old phone accessible and unlocked
Transfer Using the Export Feature
Google Authenticator has a built-in transfer feature (available on both Android and iOS):
- Open Google Authenticator on your old phone
- Tap the three-dot menu (โฎ) โ Transfer accounts โ Export accounts
- Authenticate when prompted
- Select which accounts to export
- Google Authenticator generates a QR code
- On your new phone, open Google Authenticator and tap Transfer accounts โ Import accounts
- Scan the QR code displayed on your old phone
- Verify that codes appear and work correctly on the new phone
Manual Transfer Per Account
If the export feature doesn't work or you prefer a cleaner approach, transfer each account manually:
- Log into each service on a computer
- Go to security settings and disable 2FA
- Re-enable 2FA and scan the new QR code with your new phone
This is slower but gives you clean, verified 2FA setup on each account.
If You've Already Reset the Old Phone
If you no longer have access to the old phone's Authenticator app, you'll need to recover each account individually using:
- Saved backup codes (the fastest option)
- Recovery email or phone number on the account
- Service-specific account recovery processes
See our guide: Locked Out of Account With 2FA โ Recovery Guide.
The Fastest Method: Export and Import via QR Code
Google Authenticator's built-in transfer feature (Menu โ Transfer accounts โ Export accounts) generates one or more QR codes containing your account secrets. On your new phone, open Google Authenticator, tap Transfer accounts โ Import accounts, and scan these QR codes. All selected accounts transfer in seconds. Keep both phones nearby during the transfer and make sure to stay on the Export screen until all QR codes are scanned.
Does Cloud Sync Handle This Automatically?
As of 2023, Google Authenticator syncs your accounts to your Google Account by default. On a new Android device signed in to the same Google Account, Google Authenticator should restore your codes automatically. On iOS, sign in to the same Google Account in the app and your synced accounts should appear. If you opted out of cloud backup or had an older version of the app, you will need to use the manual export method instead. Check the sync status in Google Authenticator under Menu โ sync is on/off.
Moving to a Different Authenticator App
If you are switching from Google Authenticator to Authy, 1Password, or another app, note that Google Authenticator does not export to other apps directly. Each account needs to be re-enrolled individually: go to each service's 2FA settings, disable the old authenticator, and scan a new QR code with your new app. This is the safest approach as it ensures every service has a clean, fresh 2FA registration.
What If You Have Already Lost Your Old Phone?
If your old phone is gone before you transferred, you need to recover each account individually. Start with your email accounts (Gmail, Outlook), then use those accounts to reset 2FA on other services. For accounts without a recovery email, use backup codes if you saved them. For accounts where you have neither, contact support for each service. This is a time-consuming process โ recovering 20 accounts can take an entire day. The only way to avoid it is to prepare in advance with backup codes or a syncing authenticator app.
Verifying the Transfer Was Successful
After transferring, do not immediately delete the old phone or the old app. Spend a few minutes signing in to your most important accounts from a different browser and confirming the new phone generates valid codes. Test at least your email, banking, and work accounts. Once you have confirmed codes work from the new device, you can safely remove the old authenticator app and deactivate the old phone.